〒103-0027 Tanpei Nihonbashi Building 6F, 3-7-10 Nihonbashi, Chuo-ku, Tokyo, Japan
■ When selling financial products, we will comply with various laws and regulations and strive for proper sales.
- In selling, etc., we will comply with the Insurance Business Law, the Law Concerning the Provision of Financial Services, the Financial Instruments and Exchange Law, the Consumer Contract Law, and various other laws and regulations.
- We will carry out appropriate sales and solicitation activities by creatively devising explanation contents and explanation methods so that customers can understand the product contents correctly.
- From the perspective of preventing unauthorized acquisition of insurance claims, we will endeavor to sell insurance appropriately, such as by setting the insurance amount appropriately.
■ We will endeavor to sell financial products according to the customer's intentions and circumstances, taking into consideration the customer's knowledge and experience regarding the product, the purpose of the contract, the status of the property, etc.
- In insurance sales, etc., we will carry out appropriate product design, sales and solicitation activities in line with the customer's intentions and circumstances through risk analysis and consulting activities surrounding the customer.
- In addition, we will provide appropriate explanations such as product details and risk details in consideration of the customer's experience, contract purpose, property status, etc.
- We will handle information about our customers properly and give consideration to the protection of our customers' rights and interests.
■ Regarding product explanations to customers, we will endeavor to ingenuity such as customer-oriented methods according to the sales and solicitation form.
- In sales and solicitation activities, we will take the customer's point of view and give due consideration to the time of day and solicitation location.
- When selling products that do not face the customer directly, we will devise an explanation method, etc., and strive to gain the understanding of the customer.
■ We will endeavor to collect customer opinions, etc., and strive to increase customer satisfaction.
- Regarding insurance contracts, in the unlikely event of an insurance accident, we will provide appropriate advice when claiming insurance claims.
- We will endeavor to collect various opinions of our customers and utilize them for subsequent sales.
Mojumdar & Co., Ltd. 03-3281-2119